When to call us
Ring 01332 916028 the moment a vehicle stops. Mechanical failure, an air leak that won't hold, a blowout, brake or electrical trouble, damage after an incident — it all goes to the same number, and that number is answered at three in the morning on a bank holiday exactly as it is at eleven on a Tuesday.
Tell us where the vehicle is, what it is, and what it is doing. Those three things decide what we put on the road, and getting them right first time is the difference between one call-out and two.
Repair first, recover second
We go out intending to fix the fault at the roadside. Our vehicles carry the tools and the common parts, because a repair on the hard shoulder gets the load moving the same day and a tow rarely does. Plenty of what stops a truck — air, electrical, tyres, brakes — is repairable where it stands by someone who turned up prepared for it.
When a roadside repair isn't safe or isn't possible, recovery is the right answer rather than the fallback, and we have the equipment for the heavier end of the fleet.
Heavier vehicles need heavier kit
General recovery operators are set up for cars. An artic, a rigid, a loaded trailer or a coach needs equipment rated for the weight and someone who has moved one before. That is the work this business does daily, which is why operators call us directly rather than going through a network.
Where we cover
We work across the East Midlands and South Yorkshire from our base at Melbourne, just south of Derby. For recovery we travel further — ring with the location and we will tell you straight away what we can do rather than leaving you waiting on a maybe.
